Governance
Original Editor - Rachael Lowe Top Contributors - Rachael Lowe, Admin, Lucy Aird, Vidya Acharya and Alexandra Stead
Governance
Physiopedia operates with transparency, accountability, and independent oversight to ensure we serve the public benefit.
As a registered UK charity, Physiopedia is subject to rigorous governance standards and regulatory oversight. This page explains how we're structured, who oversees our activities, and how we ensure accountability to our stakeholders and the communities we serve.
Legal Structure
Charity Registration
Physiopedia is registered with the UK Charity Commission:
- Charity Registration Number: 1173185
- Registration Authority: UK Charity Commission
- Charity Act: Complies with the Charities Act 2011
The Charity Commission provides independent oversight of Physiopedia's operations, finances, and governance to ensure we operate for public benefit and meet charitable standards.
Company Structure
Under UK law, Physiopedia operates as a company limited by guarantee:
- Company Registration Number: 08530802
- Companies Act: Subject to section 396 of the Companies Act 2006
- Structure: Company limited by guarantee, not having share capital
This structure means Physiopedia has no shareholders and operates solely to achieve its charitable objectives, not to generate profit.
Charitable Objects
The objects of the Physiopedia charity, as registered with the Charity Commission, are:
For the public benefit, to improve health globally by advancing education in relation to physiotherapy and improving access to physiotherapy knowledge.
All activities undertaken by Physiopedia must advance these charitable objects. Our Strategic Plan is designed to deliver against these objects in measurable ways.
Governance Structure
Board of Trustees
The Physiopedia Trustees have legal responsibility for the control and direction of the charity's affairs. Trustees bring diverse skills and experience to ensure effective governance and strategic direction.
Trustee responsibilities include:
- Setting strategic direction and priorities
- Ensuring financial sustainability and proper use of funds
- Monitoring performance against objectives
- Ensuring regulatory compliance
- Managing risk and safeguarding the charity's reputation
- Approving major decisions and resource allocation
Current Trustees:
- Rachael Lowe - Co-founder & President
- Tony Lowe - Co-founder & Technical Director
- Elaine Lonnemann - Physical Therapist and Associate Professor (USA)
Trustee remuneration:
Trustees receive no remuneration for their governance duties. They volunteer their time and expertise to ensure Physiopedia operates effectively and achieves its charitable mission.
Advisory Council
The Advisory Council provides professional, globally relevant, and strategic advice to the Trustees. Council members are respected individuals who bring specialised expertise to support the charity.
Advisory Council areas of expertise:
- Design and user experience
- Education and technology
- International collaboration and humanitarian work
- Rehabilitation consultancy
- Legal affairs
- Global health
Advisory Council remuneration:
Advisory Council members receive no remuneration for their advisory duties. They contribute their expertise voluntarily to support Physiopedia's mission and strategic development.
Decision-Making and Accountability
Strategic Planning
Physiopedia operates with a dynamic strategic plan that sets priorities and measurable objectives. Our Strategic Plan is organised around "Now, Next, Later" rather than rigid multi-year phases, allowing us to adapt based on data and changing needs.
Strategic planning process:
- Quarterly reviews: Leadership assesses progress and adjusts priorities
- Annual strategic review: Trustees and stakeholders conduct deep review
- Data-driven decisions: Strategic choices informed by impact dashboard and user feedback
- Stakeholder input: Community, partners, and users contribute to strategic direction
Financial Oversight
All financial decisions are subject to Trustee oversight and regular monitoring:
Financial controls:
- Annual budget approved by Trustees
- Regular financial reports reviewed by Trustees
- Annual accounts prepared and filed with Charity Commission
- Independent financial review processes
- Transparent reporting in Annual Reports
All funds raised are used to advance the charitable objects. As a charity, Physiopedia has no shareholders and generates no profit for private gain.
Learn more about how we're funded
Risk Management
The Trustees maintain a risk register identifying key risks to the charity's operations and mission. Risks are regularly reviewed and mitigation strategies implemented.
Key areas of risk management:
- Financial sustainability and revenue concentration
- Volunteer recruitment and retention
- Technology infrastructure and security
- Content quality and reputation
- Regulatory compliance
- Strategic execution
Accountability and Transparency
Annual Reports
Physiopedia publishes comprehensive Trustees' Annual Reports demonstrating our activities, impact, finances, and governance. These reports are filed with the Charity Commission and publicly available.
Annual Reports:
- Trustees Annual Report 2024-2025
- Trustees Annual Report 2023-2024
- Trustees Annual Report 2022-2023
- Trustees Annual Report 2021-2022
- Trustees Annual Report 2020-2021
- Trustees Annual Report 2019-2020
- Trustees Annual Report 2018-2019
- Trustees Annual Report 2017-2018
Each report includes:
- Review of activities and achievements
- Financial statements showing income and expenditure
- Trustee report on governance and decision-making
- Future plans and strategic priorities
- Impact data and evidence of public benefit
Public Accountability
As a registered charity, Physiopedia is accountable to:
UK Charity Commission - Independent regulator ensuring charities operate for public benefit, comply with charity law, and maintain public trust. The Charity Commission can investigate concerns and take action if standards aren't met.
The Public - All charity information is publicly available through the Charity Commission register, including our constitution, annual reports, and financial information.
Our Stakeholders - Physiotherapy professionals, volunteers, partners, and users who engage with Physiopedia have the right to understand how we operate and make decisions.
Regulatory Bodies - Companies House (for company registration) and other relevant regulatory authorities.
Policies and Constitution
Articles of Association
Physiopedia's constitution is set out in the Articles of Association, filed at Companies House. These articles define:
- The charitable objects
- Governance structure and Trustee powers
- Decision-making processes
- Rules for amending the constitution
- Dissolution provisions
Operational Policies
Physiopedia operates under policies ensuring ethical, legal, and effective operations:
Data Protection and Privacy
We comply with UK data protection law (GDPR). Our Privacy Policy explains how we collect, use, and protect personal data.
Terms of Service
Our Terms of Service set out the terms under which users access and contribute to Physiopedia.
Cookie Policy
Our Cookie Policy explains how we use cookies and similar technologies.
Content Policies
- Quality Assurance Framework - How we maintain content quality
- Disclaimer - Important information about using Physiopedia content
- AI Licensing Policy - Our position on AI training and content licensing
Editorial Policies
- Editorial Team and Roles - Structure and responsibilities
- Quality Standards and Guidelines - Content requirements
- Content Review Process - How content is reviewed and approved
Safeguarding
Physiopedia is committed to safeguarding and protecting vulnerable individuals. We maintain policies and procedures to ensure:
- Volunteer screening and appropriate oversight
- Clear reporting mechanisms for concerns
- Adherence to safeguarding best practices
- Compliance with relevant safeguarding legislation
Regulatory Compliance
Physiopedia complies with all relevant UK charity law and regulations, including:
- Charities Act 2011 - Governing legislation for registered charities
- Companies Act 2006 - Company law requirements
- Data Protection Act 2018 - Data protection and privacy
- Fundraising regulations - Ethical fundraising standards
- Accounting standards - Charity accounting requirements (SORP)
The Trustees are responsible for ensuring ongoing compliance and addressing any regulatory issues that arise.
Contact and Concerns
General Governance Enquiries
For questions about Physiopedia's governance, policies, or operations: Contact Us
Reporting Concerns
If you have concerns about Physiopedia's operations, governance, or compliance:
Internal reporting: Contact the Trustees
External reporting: If you believe Physiopedia is not complying with charity law or operating improperly, you can report concerns directly to: UK Charity Commission. The Charity Commission investigates serious concerns about charity governance and can take regulatory action when necessary.
Learn More
- About Physiopedia - Our mission, vision, and leadership
- How We're Funded - Financial transparency
- Our Impact - How we achieve our charitable objects
- Trust & Quality - Our commitment to quality and integrity
Physiopedia is committed to transparent, accountable governance that serves the public benefit and advances our mission to provide universal access to trusted physiotherapy knowledge.