Communication in Healthcare: Difference between revisions

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1. To encourage AHPs to critically reflect on their existing communication skills and their impact on patients  
1. To encourage AHPs to critically reflect on their existing communication skills and their impact on patients  


2. Recognise and assess patient perceptions of how AHPs currently deal with difficult issues to improve future physiotherapy practice  
2. Recognise and assess patient perceptions of how AHPs currently deal with difficult issues to improve future AHP practice  


3. To critically evaluate the evidence underpinning the use of current and emerging approaches to sensitive issues with the aim of enhancing communication between patients and practitioners  
3. To critically evaluate the evidence underpinning the use of current and emerging approaches to sensitive issues with the aim of enhancing communication between patients and practitioners  

Revision as of 19:52, 16 November 2014

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Top Contributors - Kayleigh Steel, Michael Kennedy, Kim Jackson, Christina Newton, Sean Prendergast, Andrew MacGillivray, Aileen D'Arcy, Lauren Lopez, George Prudden, Admin, WikiSysop and Bianca Rus  

Introduction: Barriers to communication in Healthcare
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Resource Aim[edit | edit source]

To highlight the need for ongoing communication skill development for AHPs and provide a resource which can be used to facilitate this process

Audience[edit | edit source]


Learning Outcomes
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1. To encourage AHPs to critically reflect on their existing communication skills and their impact on patients

2. Recognise and assess patient perceptions of how AHPs currently deal with difficult issues to improve future AHP practice

3. To critically evaluate the evidence underpinning the use of current and emerging approaches to sensitive issues with the aim of enhancing communication between patients and practitioners

4. To recognise and appraise the changing patient demographics and the role of AHPs in their treatment (eg: younger orthopaedic surgeries and sexual issues)

5. By the end of this package the reader will be able to apply advanced communication techniques to sensitive issues


Ineffective Communication[edit | edit source]

Mental Health[edit | edit source]

Obesity[edit | edit source]

End of Life[edit | edit source]

Sexual Activity[edit | edit source]

Violence and Aggressive Behaviour[edit | edit source]

Emerging themes: Common Issues in Communication[edit | edit source]

Effective communication: Strategies & Techniques[edit | edit source]

Motivational Interviewing[edit | edit source]

SPIKES[edit | edit source]

De-escalation Strategies[edit | edit source]

SBAR[edit | edit source]

Case Studies: Real Life Situations[edit | edit source]

Recent Related Research (from Pubmed)[edit | edit source]

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References[edit | edit source]

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