This policy, together with our Terms of Service (and any other documents referred to in them), sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully. By using www.physio-pedia.com (the “Site”) and/or sharing personal information with Physiopedia and its community of users, you are accepting and consenting to the practices described in this policy.
1.2.1 Third party websites
1.3 The Information Physiopedia Collects and How It Is Used
The information Physiopedia collects is set out in this section 1.3. Failure to provide such information may mean that you are unable to receive the Physiopedia Services or register as an Editor.
You do not need to register for a Physiopedia account in order to visit and use the Site, however, you must subscribe to use the Physiopedia Plus services and register to be a Physiopedia Editor. For these no-registration-required services Physiopedia collects the following information:
General: You may give us information about you by filling in forms on our Site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you apply for a Physiopedia account, subscribe to Physiopedia Plus, register for an online course or event, or other social media functions on our Site, [enter a competition, promotion or survey] and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and professional information.
E-mail Messages: Note that if you send an e-mail to Physiopedia we may retain those communications and your e-mail address in order to reply to your enquiries, fulfil your requests and to improve our services.
1.3.2 Additional information collected from Editors
In order to contribute content to the Site you must register as a Physiopedia “Editor” (see the Terms of Service). Physiopedia collects the non-personal information described above at Section 1.3.1 from Editors, and in addition, Physiopedia collects the following types of personal information from Editors for the following purposes (personal information is information that personally identifies you, such as your name, e-mail address, home address, phone numbers, or other data which can be reasonably linked to such information):
Profile Information: Editors must disclose in their public profiles their corporate and academic affiliations and they must disclose if they receive, or expect to receive, any form of compensation for the content they contribute to Physiopedia, or any compensation related to medicine, medical information, or products and services related to the body. This is standard practice in the medical field and those policies carry over to the Physiopedia community, and are meant to encourage a “neutral point of view” with respect to Physiopedia contributions.
Your IP Address: In addition to your profile, you may also be identified in the Physiopedia system by your IP address, the numerical address of the location from which you are connecting to the Site. That IP address may be traceable specifically to your computer, or it may only be traceable to the Internet Service Provider (ISP) you use to access the Internet, depending on what type of connection you have. In either case, Physiopedia will have the ability to link your IP address to your contributions on the Site, which helps to prevent abuse and fraud.
Contributions: When Editors submit content to the Site, that information becomes publicly available throughout the world via the Site, and each such “post” will be attached to the Editor’s profile. Our policy is to store this material indefinitely and to ensure that it is always publicly viewable. Removing content from a Physiopedia article does not permanently delete that content. This does not affect any of your rights under applicable law. The features of the Site permit anyone to retrieve a previous version of an article and, if requested, may allow people to see content that was previously deleted. If the article itself is deleted, a copy will permanently remain on the Physiopedia servers and be accessible by Physiopedia personnel (again, this does not affect any of your rights under applicable law).
Other Data: In order to maintain an open and transparent community, certain other data on Editors is made public through “user contributions” lists and by other users, typically in aggregated form. Such data might include the times at which an Editor edited content on the Site and the number of edits they made.
Email: Other Editors may send email to you through the Physiopedia service, however your email address will not be revealed to them unless you respond, or possibly if their email to you is “bounced” back to them. Physiopedia may use Editors’ email address to communicate with them periodically.
Invitation emails: You may choose to opt-out of Physiopedia invitation emails by clicking the unsubscribe link at the bottom of the invitation email.
Links: Physiopedia may present links in a format that lets Physiopedia keep track of when these links are clicked. Physiopedia uses this information to improve the quality of Physiopedia services, to estimate traffic Physiopedia sends to third party sites, and to customise content and advertising.
1.4 Physiopedia Plus
Please refer to our Physiopedia Plus terms and conditions which set out how we use the personal information you provide to us for the purpose of receiving the Physiopedia Plus services.
1.5 Public areas of Physiopedia
The Site is open to public viewing. Any information shared (including personal information) that you reveal is by design open to the public and is not a private, secure service. You should think carefully before disclosing any personal information. What you have written may be seen, disclosed to or collected by third parties and may be used by others in ways we are unable to control or predict, including to contact you for unauthorized purposes. As with any public forum on any site, this information may also appear in third-party search engines like Google, Yahoo, MSN etc.
Sharing of information between Physiopedia companies
If you subscribe to our Physiopedia Plus Services, information (both personal and non-personal information) is shared between Physiopedia C.I.C. and Physiopedia Plus Limited in order for Physiopedia to provide or improve services.
Sharing of information with professional associations
Operations and Maintenance Contractors
Advertising and Promotions
Physiopedia may share non-personal information (such as anonymous website use data) with third-parties to assist them in understanding the Site, including usage of the Site and the services Physiopedia provides and the success of advertisements and promotions.
Breach of Physiopedia Terms
Physiopedia also reserves the right to disclose collected Information that Physiopedia believes is appropriate or necessary to enforce Physiopedia’s Terms of Service, take precautions against liability, to investigate and defend itself against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of the Site, and to exercise or protect the rights, property, or personal safety of Physiopedia, Physiopedia users or others.
In the unlikely event of Physiopedia’s bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, Physiopedia may not be able to control how your personal information is treated, transferred, or used.
Please contact Physiopedia for any additional questions about the management or use of personal data.
1.7 Your Choices
When you register as an Editor, Physiopedia asks you to provide us with certain personal information. If Physiopedia wants to use your personal information for purposes other than those described in this Policy, Physiopedia will provide you with an effective way to opt-in to such use.
You can decline to submit personal information to Physiopedia, in which case you will not be able to participate as an Editor.
1.8 Where we store your personal data
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential, We ask you not to share a password with anyone.
1.9 Information security
Unfortunately, the transmission of information via the internet is not completely secure. Although Physiopedia does its best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
1.10 How long we store your personal data
We will store your personal data:
in respect of Physiopedia Plus Services: indefinitely unless you ask us to remove it;
1.10.1 in respect of Editors:
only for the period during which you are registered as an Editors, except that we may retain for example, your name for the purpose of crediting your work in respect of any articles and other works on the Site for such period as such works remain on the Site; and
1.10.2 in respect of personal data collected for any other purposes:
only for such period as it is required to provide the services to you.
1.11 Updating personal information
You may update your collected information by visiting your profile page or contacting us.
1.12 Access to information
Data protection legislation gives you the right to access information held about you. Your right of access can be exercised in accordance with such legislation. We reserve the right to charge a fee for such access in accordance with applicable law.
1.13 Complaints, problems and correcting and removing personal information
If you have a complaint or problem or would like any personal data relating to you corrected or deleted, please e-mail us at [email protected] We will forward your complaint, problem or request to the appropriate internal Physiopedia department for a response or resolution. Personal data will be corrected or deleted, as applicable as soon as possible following receipt of the request. We try to answer every e-mail within 2 business days, but may not always able to do so.
If you do not receive adequate resolution of a privacy related problem, you may write to Physiopedia’s Privacy Office at:
10 Queen Street Place,
We will notify you within 30 days of receipt of your letter to confirm your personal identifiers have been corrected or removed.
You may also lodge a complaint with the UK Information Commissioner’s Office (http://ico.org.uk).
1.14 Limitations on Removing or Changing Information
Upon your request, we will delete your personal information from our active databases and where feasible from our back-up media. You should be aware that it may not be technologically possible to remove each and every record of the information you have provided to Physiopedia from our servers.
1.15 Our Commitment to Children's Privacy
Protecting the privacy of young children is especially important. No part of Physiopedia’s Site is directed to persons under 13. If you are under
13 years of age, then please do not use or access the Site at any time or in any manner. Physiopedia does not knowingly collect personal information on the Site from persons under 18 years of age.
1.16 International Users
1.17 Changes to this Policy
10 Queen Street Place,
1.19.1 What is personal information?
Physiopedia defines “personal information” as information that personally identifies you, such as your name, email address, home address, phone numbers or other data which can be reasonably linked to such information.
1.19.2 What is non-personal information?
Physiopedia defines “non-personal information” as data which does not identify individuals, whether on its own or in conjunction with other information collected by Physiopedia. This includes information that is collected from many people, anonymised and aggregated into groups so that individual users cannot be identified.
1.19.3 What is collected information?
Physiopedia defines “collected information” as both the personal and non-personal information that Physiopedia collect from users.
1.19.4 What is opt-in?
“Opt-in” as means you are actively indicating your preference to participate in a program, email, feature, tool, or enhancement on a web site. Typically, if you “Opt-in” you must provide certain information, usually Personal Information, to the website or otherwise actively indicate your choice or preference to participate in the website program.
1.19.5 What is opt-out?
“Opt-out” means that if you do not take some action you are indicating your preference to participate in a program, email, feature, tool or enhancement on a website. Typically, if you “opt-out” you must uncheck a box next to a stated preference or otherwise take some indicate action to indicate your preference not to participate in a program.
1.19.6 What is a Physiopedia Account?
A cookie is a small file containing a unique string of letters and numbers that Physiopedia stores on your browser or the hardware of your computer if you agree. Cookies contain information that is stored on your computer’s hard drive. On subsequent visits to the Site, the cookie allows the Site to recognise your browser. The unique string of letters and numbers in a cookie may store user preferences and other information. You can reset your browser to refuse all cookies or to notify you when a cookie is being sent. However, some features or services of the Site may not function properly without cookies.
We use the following cookies:
|COOKIE PROVIDER||COOKIE NAME||PURPOSE||PURPOSE DURATION|
|Cookies used by Physiopedia and Physiopedia Plus|
|Google Analytics||_ga||Used to distinguish users||2 years|
|_utma||Used to distinguish users and sessions . The cookie is updated every time data is sent to Google Analytics.||2 years from set/update|
|_utmb||Used to determine new sessions/visits. The cookie is updated every time data is sent to Google Analytics.||30 minutes from set/update|
|_utmc||This cookie operates in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.||End of browser session|
|_utmz||Stores the traffic source or campaign that explains how the user reached the site. The cookie is updated every time data is sent to Google Analytics.||6 months from set/update|
|Sharethis||_unam||Allows quick and easy sharing on common social media sites (including Facebook, Twitter, LinkedIn and G+).||1 year|
|Getsitecontrol||_gs||Used to identify the users browser, operating system, IP address and the page on the website they are viewing.||1 hour|
|_gu||Used to distinguish users.||10 years|
|_gw||Records widgets previously displayed to user.||1 year|
|Cloudflare||_cfduid||Controls site access security||1 year|
|Additional cookies used by Physiopedia Plus|
Wordpress security plugin
|icwp-wpsf||Tracks logged in users for security purposes||Indefinitely|
|Bad behaviour plugin||bb2_screenr||Spam prevention||End of browser session|
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the Site.
Deleting cookies is different for each browser. These are instructions for popular browsers used. If you don't use any of these browsers refer to your browser's Web site for instructions.
- Select 'Internet Options...' from the 'Tools' menu.
- Click on “Delete Cookies...” from the 'Temporary Internet files' section.
- Click 'Ok' on the confirmation window that appears.
- Select 'Options' from the 'Tools' menu.
- Click on 'Privacy' from the top selections, then click on the 'Cookies' tab.
- Click 'Clear Cookies Now'
- Select 'Preferences' from the 'Safari' menu.
- Click on 'Security' from the top selections.
- Click on the 'Show Cookies' button.
- Select the 'Physiopedia' cookies and click on the 'Remove' button. Or you can also 'Remove All'
Except for essential cookies, all cookies will expire after 30 days.