Professionalism at the Workplace: Difference between revisions

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== Introduction ==
== Introduction ==


== Sub Heading 2 ==
== Patient-centered Care and Professionalism ==
Patient-centered care can be defined according to five dimensions which are: <ref name=":0">Havana T, Kuha S, Laukka E, Kanste O. [https://onlinelibrary.wiley.com/doi/10.1111/scs.13174 Patients' experiences of patient‐centred care in hospital setting: A systematic review of qualitative studies.] Scandinavian Journal of Caring Sciences. 2023 Dec;37(4):1001-15.</ref>
 
* the biopsychosocial perspective
** this involves the practicing of holistic care
 
* the patient as a person perspective
** this emphasises the fact that each patient is unique
 
* shared power and responsibility perspective
** here the focus is on shared-decision making and empowering patients to make informed decisions about their health and taking ownership of their health and improving patient participation in the healthcare plan
 
* therapeutic alliance
** cultivating the true of value of the relationship between the patient and the healthcare professional
* coordinated care
** patients should "experience continuity in their care"<ref name=":0" />
 
Patient-centered care involves<ref name=":0" />:
 
* empathy
* compassion
* respect
* engagement
* relationship
* communication
* shared decision making
* holistic treatment
* individualised care
* cultural competence
 
Patient-centered care is associated with increased<ref name=":0" />:
 
* patient satisfaction
* engagement in care
* quality of life
 
'''Trust''' is a major influencer of the patient-healthcare professional relationship.<ref name=":1">Liang Z, Howard P. [https://jhmhp.amegroups.org/article/view/8439/html Professionalism and patient-centred care–patients' views and experience.] Journal of Hospital Management and Health Policy. 2023;7.</ref> Healthcare professionals build trust by exhibiting clinical expertise and effectiveness.<ref name=":1" /> More so, trust is build with patients and colleagues through maintaining high standards of professionalism. These can include maintaining high standards of moral responsibility, showing respect, compassion and integrity.<ref name=":1" /> Also by following a patient-centered approach and understanding the patient's uniqueness and their experience of the situation that they are in. Clear and honest communication is necessary to foster trust between a patient and a healthcare professional.<ref name=":1" />
 
The Royal College of Speech and Language Therapists provides a useful guide to meet the standards of professionalism. This can be applied to healthcare professions. You can read the guidance document [https://www.rcslt.org/speech-and-language-therapy/rcslt-guidance-to-meet-hcpc-standards/#section-5 here].
 
== Responsibility, Accountability and Professionalism ==
 
* Definition of Responsibility
** Responsibility in healthcare refers to the obligation of healthcare professionals to perform their duties competently and ethically. It encompasses a commitment to providing quality care, upholding ethical standards, and fulfilling the duties associated with one's role in the healthcare system.
 
* Definition of Accountability
** Accountability involves being answerable for one's actions, decisions, and performance in healthcare. Healthcare professionals are accountable to their patients, colleagues, regulatory bodies, and the broader community for the quality and safety of care provided.
 
If you'd like you can have a look at the following codes of conduct in which responsibility and accountability are discussed in more depth:
 
* The American Board for Certification of Orthotics, Proshetics and Pedorthics: [https://www.abcop.org/publication/section/the-code-of-professional-responsibility/general-responsibilities The Code of Professional Responsibility and Rules & Procedures]
* The Royal College of Speech and Language Therapists: [https://www.rcslt.org/speech-and-language-therapy/rcslt-guidance-to-meet-hcpc-standards/#section-3 Responsibilities]; [https://www.rcslt.org/speech-and-language-therapy/rcslt-guidance-to-meet-hcpc-standards/#section-4 Accountability]
* World Physiotherapy: [https://world.physio/sites/default/files/2022-03/PS-2022-Ethical_responsibilities_principles_Eng.pdf Ethical Principles and the responsibilities of physiotherapists and member organisations policy statement]
 
The Importance of Responsibility and Accountability in Healthcare
 
* Patient safety
* Ethical practice
* Professional integrity
* Building trust
* Legal obligations
* Professional Development
 
 


== Sub Heading 3 ==


== Resources  ==
== Resources  ==

Revision as of 13:11, 29 April 2024

Original Editor - User Name

Top Contributors - Wanda van Niekerk  

Introduction[edit | edit source]

Patient-centered Care and Professionalism[edit | edit source]

Patient-centered care can be defined according to five dimensions which are: [1]

  • the biopsychosocial perspective
    • this involves the practicing of holistic care
  • the patient as a person perspective
    • this emphasises the fact that each patient is unique
  • shared power and responsibility perspective
    • here the focus is on shared-decision making and empowering patients to make informed decisions about their health and taking ownership of their health and improving patient participation in the healthcare plan
  • therapeutic alliance
    • cultivating the true of value of the relationship between the patient and the healthcare professional
  • coordinated care
    • patients should "experience continuity in their care"[1]

Patient-centered care involves[1]:

  • empathy
  • compassion
  • respect
  • engagement
  • relationship
  • communication
  • shared decision making
  • holistic treatment
  • individualised care
  • cultural competence

Patient-centered care is associated with increased[1]:

  • patient satisfaction
  • engagement in care
  • quality of life

Trust is a major influencer of the patient-healthcare professional relationship.[2] Healthcare professionals build trust by exhibiting clinical expertise and effectiveness.[2] More so, trust is build with patients and colleagues through maintaining high standards of professionalism. These can include maintaining high standards of moral responsibility, showing respect, compassion and integrity.[2] Also by following a patient-centered approach and understanding the patient's uniqueness and their experience of the situation that they are in. Clear and honest communication is necessary to foster trust between a patient and a healthcare professional.[2]

The Royal College of Speech and Language Therapists provides a useful guide to meet the standards of professionalism. This can be applied to healthcare professions. You can read the guidance document here.

Responsibility, Accountability and Professionalism[edit | edit source]

  • Definition of Responsibility
    • Responsibility in healthcare refers to the obligation of healthcare professionals to perform their duties competently and ethically. It encompasses a commitment to providing quality care, upholding ethical standards, and fulfilling the duties associated with one's role in the healthcare system.
  • Definition of Accountability
    • Accountability involves being answerable for one's actions, decisions, and performance in healthcare. Healthcare professionals are accountable to their patients, colleagues, regulatory bodies, and the broader community for the quality and safety of care provided.

If you'd like you can have a look at the following codes of conduct in which responsibility and accountability are discussed in more depth:

The Importance of Responsibility and Accountability in Healthcare

  • Patient safety
  • Ethical practice
  • Professional integrity
  • Building trust
  • Legal obligations
  • Professional Development



Resources[edit | edit source]

  • bulleted list
  • x

or

  1. numbered list
  2. x

References[edit | edit source]

  1. ↑ 1.0 1.1 1.2 1.3 Havana T, Kuha S, Laukka E, Kanste O. Patients' experiences of patient‐centred care in hospital setting: A systematic review of qualitative studies. Scandinavian Journal of Caring Sciences. 2023 Dec;37(4):1001-15.
  2. ↑ 2.0 2.1 2.2 2.3 Liang Z, Howard P. Professionalism and patient-centred care–patients' views and experience. Journal of Hospital Management and Health Policy. 2023;7.
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