Physiopedia:Technical Problems

Original Editor - Rachael Lowe

Top Contributors - Rachael Lowe  

Unable to access Physiopedia

Everything on the Physiopedia is free to access.

If you are having problems accessing the Physiopedia site in general this is due to an issue with your computing device or your internet. Before you do anything else please try the following things:

1. try refreshing the page.
2. try a different device (e.g. different computer, computer instead of mobile phone or tablet)
3. try a different web browser (e.g. chrome instead if internet explorer)
4. try at a different location with different internet (e.g. at home instead of at work as some work)

Problems logging into my Physiopedia editing account

If you have forgotten your login details for your Physiopedia account try the following:

1. Your username is the "Real Name" that you signed up with.
2. You can get a password reminder by clicking on the "Forgot your password" link at the bottom of the page.
3. If you are still having problems it may be an issue with your computing device or your internet so please try the following things:
   • try refreshing the page.
   • try a different device (e.g. different computer, computer instead of mobile phone or tablet)
   • try a different web browser (e.g. chrome instead if internet explorer)
   • try at a different location with different internet (e.g. at home instead of at work as some work)

Unable to access Physiopedia Plus

You need to be logged in to your Physiopedia Plus (PP+) account to access any of the courses and resources.  

If you are having problems accessing the Physiopedia Plus site in general this is due to an issue with your computing device or your internet. Before you do anything else please try the following things:

1. try a different device (e.g. different computer, computer instead of mobile phone or tablet)
2. try a different web browser (e.g. chrome instead if internet explorer)
3. try at a different location with different internet (e.g. at home instead of at work as some work)

Problems logging into my Physiopedia Plus account

If you have forgotten your login details for your Physiopedia Plus account try the following:

1. Your username is the name that you signed up with. You can also use your email address to login.
2. You can get a password reminder by clicking on the "Lost password" link under the login box.
3. If you are still having problems it may be an issue with your computing device or your internet so please try the following things:
   • try refreshing the page.
   • try a different device (e.g. different computer, computer instead of mobile phone or tablet)
   • try a different web browser (e.g. chrome instead if internet explorer)
   • try at a different location with different internet (e.g. at home instead of at work as some work)